Brief Sketch of the Company

This company specialises in industrial cleaning services, including industrial cleaning, hydrodemolition, sweeping, and waste management. It operates specialised vehicles and equipment, much of which is developed in-house. The company prioritizes safety, employee health, and minimizing risks to people, installations, machines, and the environment. The principle of “safety first” is central to its HR policy.

Explanation of the Company’s Request and Purpose of the Analysis

This company faces challenges in recruiting and retaining employees for technical roles. There is limited applicant interest, and job seekers often have multiple employment options. Competition from nearby companies further complicates retention. In response, the organisation seeks not only to optimize recruitment but also to foster a motivational HR policy emphasizing employee development and well-being. The analysis focuses on maximizing the use of technical expertise in the warehouse and technical service departments through task redistribution. Many simple tasks currently occupy skilled personnel, while others remain unfinished despite overtime work. The company aims to understand the costs and benefits of having these tasks performed by someone with a distance to the labour market.

Conclusion from the Analysis

Technicians perform numerous tasks that could be delegated to individuals with lower qualifications or those facing barriers to the labour market. These include:

• Supporting Tasks: Such as unpacking and distributing overalls and gloves and assisting with truck loading.
• Maintenance Tasks: Cleaning the premises, sorting materials in the warehouse, and tidying the garage.

In total, around 30 hours of work per week could be reassigned to an assistant mechanic, enabling skilled staff to focus on their core tasks.

Result

An assistant mechanic position was established. The new hire handles tasks such as: Unpacking and distributing protective equipment, Transporting parts from the warehouse to job, sites, Cleaning and organising the work area and garage and Supporting technicians with additional tasks as needed

Win-Win for the Company

Reallocating tasks to an assistant mechanic helps address the shortage of technical personnel. Skilled employees are relieved of supporting tasks, allowing them to focus on their expertise. This improves overall efficiency, reduces overtime, and enhances workplace organisation.

Additional Insights

In the long term, an entry-level position like this could serve as a stepping-stone for employees to gain technical experience and gradually take on more complex tasks. This approach could facilitate new hire integration while creating internal growth opportunities, aligning with the principles of Inclusive Job Design. It also fosters a motivating work environment and supports sustainable HR practices.